The Role Of The Front Office

The Role Of The drive business leader The Role of The Front Office A security program is most stiff when all employees participate in the hotels security efforts. Front division ply play a paticularly important role. Front desk agent, threshold attendants, bellpersons, and park attendants admit the oppurtunity to observe all persons entering or departing the premises. Suspicious activities or circumstances involving a guest or visitor should be reported to the hotels security department or a designated lag member. Several procedures take care desk agents should practice session to protect guests and property have already been mentioned.

For example, front desk agents should neer give keys, room numbers, messages, or mail to anyone requesting them without first requiring appropriate identification. Similiarly, the front desk agent should non announce an arriving guests room number. Guests may be further proteceted if the front office prohibits staff members frrom providing guest inform...If you privation to get a full essay, order it on our website: BestEssayCheap.com

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